MacBook Neo USB-C Port Replacement

MacBook Neo USB-C Port Replacement Description
The MacBook Neo has only two USB-C ports and no MagSafe, so a bad port means trouble charging. If the charger only works at an angle, the cable feels loose, the Mac won't charge, or a drive or display isn't detected, the USB-C port module is usually worn or damaged. We clean and inspect the ports first, because lint can cause the same symptoms. On the Neo the USB-C ports sit on their own module connected by a cable, not soldered to the logic board, so we replace the module with a genuine Apple part in your Mac's color.

Symptoms this repair should fix:

• Charges only when the cable is held at an angle
• USB-C cable feels loose or falls out
• Mac won't charge from either port
• Drives, hubs or displays aren't detected

Ship your MacBook Neo to us from anywhere in the US!
Simply buy the repair using a credit card or PayPal using the button above, ship your Mac to us, and we'll take care of the rest! We cover return shipping to you for free via standard shipping. If you need expedited 2-day return shipping, you have that option above for an additional fee.

Get your MacBook Neo repaired in Orange County, CA!
For this repair the part is in stock, so it usually takes about 3 hours, same day. Feel free to come to our storefront in Mission Viejo if you are close by. An appointment is recommended.

Let our experienced technicians fix your device.
Our technicians have done over 30,000 repairs, so your MacBook Neo is in good hands.

Find Out Which Mac You Have

The MacBook Neo is Apple's 13-inch laptop with an A18 Pro chip, released in 2026. Its model number is A3404. It comes in Silver, Blush, Citrus and Indigo.

Option 1: Check About This Mac
If your Mac turns on, choose Apple menu > About This Mac. The name is shown at the top.

Option 2: Mac won't turn on?
Turn it over: the model number (A3404) is printed in small text on the bottom case. You can also bring it to our shop and we'll identify it for you.

Touch ID or not?
The 512GB MacBook Neo has a Touch ID button in the top-right corner of the keyboard. The 256GB model has a plain power button there.

If your Mac isn't a MacBook Neo, see our Mac repair page or call or text us at (949) 903-6452 and we'll help you figure it out.

MacBook Neo USB-C Port Replacement FAQ

How much does a MacBook Neo USB-C Port Replacement cost?
The MacBook Neo USB-C Port Replacement at RxTech Repair is $139, including parts and labor. Mail-in repairs include free standard return shipping.

How long does a MacBook Neo USB-C Port Replacement take?
The part is in stock, so the repair usually takes about 3 hours, same day, at our Mission Viejo, CA shop. Mail-in repairs are done the same day your Mac arrives.

Can I mail in my MacBook Neo for repair?
Yes. Buy the repair on this page, ship your MacBook Neo to RxTech Repair from anywhere in the US using USPS, UPS or FedEx, and we'll repair it and ship it back to you. See our shipping directions.

What does the MacBook Neo USB-C Port Replacement fix?
It replaces the worn or damaged USB-C port module, so the charger clicks in firmly and the Mac charges and connects normally again.

Will I lose my data?
No. This repair doesn't touch your storage, so your files, photos and apps stay on the Mac. We still recommend a Time Machine or iCloud backup before any repair.

Which Mac does this repair fit?
This repair is for the MacBook Neo 13-inch (2026, A18 Pro), model number A3404. To check yours, choose Apple menu > About This Mac, or look for the model number printed on the bottom case.