MacBook Neo Headphone Jack Replacement

MacBook Neo Headphone Jack Replacement Description
If wired headphones aren't detected, sound crackles or cuts out, only one side plays, or a broken plug is stuck inside, the 3.5 mm headphone jack needs replacing. On the MacBook Neo the jack sits on its own audio board connected by a cable, so we replace that module with a genuine Apple part in your Mac's color.

Symptoms this repair should fix:

• Wired headphones not detected
• Crackling, cutting out or one side silent
• Broken plug stuck in the jack
• Mac shows headphones plugged in when they aren't

Ship your MacBook Neo to us from anywhere in the US!
Simply buy the repair using a credit card or PayPal using the button above, ship your Mac to us, and we'll take care of the rest! We cover return shipping to you for free via standard shipping. If you need expedited 2-day return shipping, you have that option above for an additional fee.

Get your MacBook Neo repaired in Orange County, CA!
For this repair the part is in stock, so it usually takes about 2 hours, same day. Feel free to come to our storefront in Mission Viejo if you are close by. An appointment is recommended.

Let our experienced technicians fix your device.
Our technicians have done over 30,000 repairs, so your MacBook Neo is in good hands.

Find Out Which Mac You Have

The MacBook Neo is Apple's 13-inch laptop with an A18 Pro chip, released in 2026. Its model number is A3404. It comes in Silver, Blush, Citrus and Indigo.

Option 1: Check About This Mac
If your Mac turns on, choose Apple menu > About This Mac. The name is shown at the top.

Option 2: Mac won't turn on?
Turn it over: the model number (A3404) is printed in small text on the bottom case. You can also bring it to our shop and we'll identify it for you.

Touch ID or not?
The 512GB MacBook Neo has a Touch ID button in the top-right corner of the keyboard. The 256GB model has a plain power button there.

If your Mac isn't a MacBook Neo, see our Mac repair page or call or text us at (949) 903-6452 and we'll help you figure it out.

MacBook Neo Headphone Jack Replacement FAQ

How much does a MacBook Neo Headphone Jack Replacement cost?
The MacBook Neo Headphone Jack Replacement at RxTech Repair is $129, including parts and labor. Mail-in repairs include free standard return shipping.

How long does a MacBook Neo Headphone Jack Replacement take?
The part is in stock, so the repair usually takes about 2 hours, same day, at our Mission Viejo, CA shop. Mail-in repairs are done the same day your Mac arrives.

Can I mail in my MacBook Neo for repair?
Yes. Buy the repair on this page, ship your MacBook Neo to RxTech Repair from anywhere in the US using USPS, UPS or FedEx, and we'll repair it and ship it back to you. See our shipping directions.

What does the MacBook Neo Headphone Jack Replacement fix?
It replaces the headphone jack module, so wired headphones and speakers work again.

Will I lose my data?
No. This repair doesn't touch your storage, so your files, photos and apps stay on the Mac. We still recommend a Time Machine or iCloud backup before any repair.

Which Mac does this repair fit?
This repair is for the MacBook Neo 13-inch (2026, A18 Pro), model number A3404. To check yours, choose Apple menu > About This Mac, or look for the model number printed on the bottom case.