MacBook Neo Data Migration

MacBook Neo Data Migration Description
If your MacBook Neo still powers on, even with a broken screen or keyboard, we can move your files, photos, apps and settings to a new Mac or to an external drive using Apple's own migration tools. This service needs a working logic board: on the MacBook Neo the storage is built into the A18 Pro chip, so if the board is dead the data can't be moved in-house. We'll check at drop-off and tell you before you pay.

Symptoms this repair should fix:

• Moving to a new Mac
• Screen broken but the Mac still turns on
• Want a copy of everything on an external drive
• Handing the Neo down and keeping your data

Ship your MacBook Neo to us from anywhere in the US!
Simply buy the repair using a credit card or PayPal using the button above, ship your Mac to us, and we'll take care of the rest! We cover return shipping to you for free via standard shipping. If you need expedited 2-day return shipping, you have that option above for an additional fee.

Get your MacBook Neo repaired in Orange County, CA!
For this repair 2 business days. Feel free to come to our storefront in Mission Viejo if you are close by. An appointment is recommended.

Let our experienced technicians fix your device.
Our technicians have done over 30,000 repairs, so your MacBook Neo is in good hands.

Find Out Which Mac You Have

The MacBook Neo is Apple's 13-inch laptop with an A18 Pro chip, released in 2026. Its model number is A3404. It comes in Silver, Blush, Citrus and Indigo.

Option 1: Check About This Mac
If your Mac turns on, choose Apple menu > About This Mac. The name is shown at the top.

Option 2: Mac won't turn on?
Turn it over: the model number (A3404) is printed in small text on the bottom case. You can also bring it to our shop and we'll identify it for you.

Touch ID or not?
The 512GB MacBook Neo has a Touch ID button in the top-right corner of the keyboard. The 256GB model has a plain power button there.

If your Mac isn't a MacBook Neo, see our Mac repair page or call or text us at (949) 903-6452 and we'll help you figure it out.

MacBook Neo Data Migration FAQ

How much does a MacBook Neo Data Migration cost?
The MacBook Neo Data Migration at RxTech Repair is $129, including parts and labor. Mail-in repairs include free standard return shipping.

How long does a MacBook Neo Data Migration take?
This service takes 2 business days at our Mission Viejo, CA shop, or after your Mac arrives for mail-in.

Can I mail in my MacBook Neo for repair?
Yes. Buy the repair on this page, ship your MacBook Neo to RxTech Repair from anywhere in the US using USPS, UPS or FedEx, and we'll repair it and ship it back to you. See our shipping directions.

What does the MacBook Neo Data Migration fix?
It moves your files, photos, apps and settings from a working MacBook Neo to a new Mac or an external drive.

Which Mac does this repair fit?
This repair is for the MacBook Neo 13-inch (2026, A18 Pro), model number A3404. To check yours, choose Apple menu > About This Mac, or look for the model number printed on the bottom case.