MacBook Neo Repairs

Cracked screen, a loose USB-C port or keys that stopped typing? We repair the MacBook Neo 13-inch (2026, A18 Pro) at our Mission Viejo shop with genuine Apple parts in your Mac's color, with upfront prices listed below.

Compatible model: MacBook Neo 13-inch (2026), model A3404. To check yours, choose Apple menu > About This Mac.
Colors: Screens, keyboards, trackpads, top and bottom cases, ports and keycaps come in Silver, Blush, Citrus and Indigo. You pick your color when you buy, so the new part matches.
Parts: USB-C port, headphone jack, speaker and Wi-Fi antenna parts are in stock for same-day repairs. For other repairs we order a genuine Apple part, which usually arrives in 1-2 business days.
Repair-friendly design: The battery, keyboard, USB-C ports, headphone jack and speakers are separate parts on the Neo, so we replace only what's broken.
Service options: By appointment at our Mission Viejo shop, or nationwide mail-in repair from anywhere in the US.

Fast TurnaroundPort, audio jack, speaker and antenna parts in stock; others in 1-2 business days

Lifetime WarrantyOn parts & labor (1 year on batteries). Details

Your Data Stays IntactRepairs don't erase your Mac

MacBook Neo Screen Replacement

Cracked screen, lines, black spots or a display that stays dark? We replace the whole display assembly, lid included, in your MacBook Neo's color. Turnaround: part in 1-2 business days, then about 3 hours.

$379

MacBook Neo USB-C Port Replacement

Charger only works at an angle, loose cable or a port that's dead? The Neo's USB-C ports are their own module, so we replace them without board work. Turnaround: in stock, about 3 hours, same day.

$139

MacBook Neo Keyboard Replacement

Keys that don't type, double type or stick after a spill? We replace just the keyboard, not the whole top case. Turnaround: part in 1-2 business days, then 1 business day.

$289

MacBook Neo Trackpad Replacement

Trackpad won't click, clicks on its own or the cursor jumps? We replace the Neo's mechanical trackpad. Turnaround: part in 1-2 business days, then about 2 hours.

$179

MacBook Neo Top Case Replacement

Bent, dented or corroded keyboard deck? We replace the top case with a new keyboard already installed. Turnaround: part in 1-2 business days, then about 3 hours.

$349

MacBook Neo Bottom Case Replacement

Dented, scratched or bent bottom cover? We fit a new color-matched bottom case, usually in about an hour. Turnaround: part in 1-2 business days, then about 1 hour.

$99

MacBook Neo Headphone Jack Replacement

No sound from wired headphones, crackling or one side out? The Neo's headphone jack is its own module, so we replace it without board work. Turnaround: in stock, about 2 hours, same day.

$129

MacBook Neo Speaker Replacement

Blown, crackling or silent speaker? We test both side-firing speakers and replace the one that's failed. Turnaround: in stock, about 1 hour, same day.

$119

MacBook Neo Keycap Repair

Missing, broken or wobbly keys? We replace keycaps and their scissor clips in your Mac's color. Turnaround: part in 1-2 business days, then about 3 hours.

$89

MacBook Neo Touch ID Button Replacement

Touch ID stopped reading your finger or the power button is stuck? For MacBook Neo models with Touch ID. Turnaround: part in 1-2 business days, then about 3 hours.

$149

MacBook Neo Wi-Fi Antenna Replacement

Weak Wi-Fi, Bluetooth that keeps dropping, or no networks after a drop? We replace the Neo's antenna module. Turnaround: in stock, about 3 hours, same day.

$109

MacBook Neo Battery Replacement

Battery drains fast, the Mac shuts off early or macOS says Service Recommended? We fit a new genuine battery. Turnaround: part in 3-5 business days, then about 3 hours.

$169

MacBook Neo Data Migration

New Mac or a Neo with a broken screen? We move your files, photos and apps to your new Mac or a drive. Turnaround: 2 business days.

$129

MacBook Neo Liquid Damage Cleaning

Spilled on your Neo? We take it apart, clean it ultrasonically and test it. If we can't bring it back, you don't pay. Turnaround: 1-2 business days.

$249

MacBook Neo Logic Board Replacement

Mac won't turn on at all after testing? We replace the logic board with a genuine Apple board. Turnaround: part in 5-7 business days, then 3-5 hours.

$489

MacBook Neo Repair FAQs

Which Mac do I have?

Choose Apple menu > About This Mac; the name is shown at the top. If the Mac won't turn on, the model number is printed on the bottom case. The MacBook Neo is model A3404.

How long does a MacBook Neo repair take?

USB-C port, headphone jack, speaker and Wi-Fi antenna parts are in stock, so those repairs are usually done in 1-3 hours, same day. For other repairs we order a genuine Apple part, and most arrive in 1-2 business days; once the part is in, most repairs take about 3 hours, and a keyboard replacement takes 1 business day.

Is it worth fixing a MacBook Neo?

Usually, yes. Most MacBook Neo repairs cost $89 to $379, well under the price of a new one. The Neo is Apple's most repairable laptop in years: the battery, keyboard, ports and speakers are all separate parts. A logic board replacement is the exception, and we'll go over that cost honestly before you decide.

My MacBook Neo has AppleCare+. Should I come to you?

Check your coverage first. With AppleCare+, Apple charges $49 for screen or enclosure damage and nothing for a worn battery, which is less than any repair shop can charge. For anything AppleCare+ doesn't cover, or when you need it fixed quickly without sending it away, we're here.

Can I mail in my MacBook Neo?

Yes. Buy the repair on its page, ship your Mac to us from anywhere in the US, and we'll repair it and ship it back. Standard return shipping is free.

Will I lose my data?

No, except for a logic board replacement. Screen, battery, keyboard, port and case repairs don't touch your storage. We still recommend a Time Machine or iCloud backup before any repair.