Chromebook Charging Port Repair

Chromebook USB-C Port Replacement

After broken screens, charging ports are the most common Chromebook repair we see. Modern Chromebooks charge through USB-C, and when the cable gets tripped over, yanked out sideways or pushed in at an angle in a backpack, the port can bend, wear loose or break off its board. Older Chromebooks use a round DC jack, which can break the same way.

Signs of a bad Chromebook charging port

• Your Chromebook won't charge, or the charging light doesn't turn on
• It only charges when the cable is held at a certain angle
• The plug feels loose, falls out easily, or won't go all the way in
• Charging keeps connecting and disconnecting
• The port is visibly bent, cracked or pushed into the case

Try these first

1. Try another charger and cable. Chargers fail more often than ports. Use a USB-C charger made for laptops; a small phone charger may only charge very slowly or show a "low-power charger" message.
2. Try the other port. Many Chromebooks have a USB-C port on each side, and either one can charge the Chromebook.
3. Check the port for lint. Look into the port with a flashlight. Lint and debris from a backpack can keep the plug from seating. Don't use metal tools to clean it.
4. Do a hard reset. Unplug the charger, then hold the Refresh key and tap the Power button. Plug the charger back in and wait a few minutes. This resets the part of the Chromebook that controls charging.

If none of that helps, the port, the board it's mounted on or the battery has likely failed.

How we repair Chromebook charging ports

First, we test your Chromebook with a known-good charger and measure what the port is doing to confirm the problem isn't the charger or the battery. Then we repair it based on how your model is built:

• USB-C daughterboard: on many Chromebooks the USB-C port is on a small separate board. We replace that board.
• Port on the motherboard: on some models the USB-C port is soldered directly to the motherboard. We'll explain the options and price for your model before we do any work.
• DC jack: on older Chromebooks with a round barrel charger, we replace the DC jack and its cable.

Chromebook charging port replacement price

Charging port type	Price
Modular charging port (on its own small board)	$99
Port soldered to the motherboard	Quote by model

Diagnosis is free, so we'll tell you which type your Chromebook has and the exact price before any work.

If the diagnosis shows the battery is the real problem, we'll tell you and quote a Chromebook battery replacement instead.

Charging Port Repair for Every Chromebook Brand

We repair charging ports on HP, Lenovo, Acer, Dell, Samsung and ASUS Chromebooks and the Google Pixelbook, including student models like the Lenovo 100e and 300e, Dell Chromebook 11 and HP Chromebook 11. See every Chromebook brand we repair.

How to Get Your Chromebook Repaired

In store in Mission Viejo

Bring your Chromebook to RxTech Repair at 27001 La Paz Road Suite 402B, Mission Viejo, CA 92691. Diagnosis is free, and we'll give you a price before we start any work. We serve all of South Orange County, including Lake Forest, Laguna Hills, Laguna Niguel, Aliso Viejo, Rancho Santa Margarita, Ladera Ranch, San Juan Capistrano, Coto de Caza and Irvine. Call or text (949) 903-6452 to schedule.

Mail-in from anywhere in the US

Call, text or contact us with your Chromebook's make and model for a quote, then ship it to us using our shipping instructions. We'll fix it and ship it back to you by standard shipping for free.

Warranty

Every Chromebook repair comes with a 1-year limited warranty on the parts we install and our labor. See our warranty page for details.

Schools, businesses and organizations

We repair Chromebooks in bulk for schools, businesses and organizations. Call (949) 903-6452 or email info@rxtechrepair.com to set up a quote.

Other Chromebook Repairs

See all of our Chromebook repair services.