Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your product, we're here to help. This return policy applies to prducts we sell such as tempered glass for iPhones or iPads. For repairs, please check out warranty page.
Eligibility
- Returns accepted within 30 days of purchase.
- Items must be unused, unopened, and in original packaging.
- Proof of purchase (receipt or order confirmation) is required.
Non-Returnable Items
- Opened or used tempered glass screen protectors.
- Items marked as final sale or clearance.
- Products showing signs of installation or wear.
Exchanges
We only replace items if they are defective or damaged upon arrival. To request an exchange, contact us at (949) 903-6452 or info@rxtechrepair.com.
Refunds
- Once we receive and inspect your return, we’ll notify you of approval or rejection.
- Approved refunds are processed within 5–7 business days to your original payment method.
- Shipping costs are non-refundable unless the return is due to our error.
Return Shipping
Customers are responsible for return shipping unless the item was defective or incorrect.
Please send returns to:
RxTech Repair27001 La Paz Road Suite 402B
Mission Viejo, CA 92691
Include your name, order number, and reason for return inside the package.
Need Help?
Call us at (949) 903-6452 during business hours:
- Monday–Friday: 8AM–7PM
- Saturday–Sunday: 10AM–5PM