Xbox One S/X HDMI Port Repair

Xbox One S/X HDMI Port Repair – Mission Viejo & Orange County
Your Xbox One S/X sends picture and sound to your TV through its HDMI out port. If the console fell while the cable was plugged in, or the cable was yanked or pushed in at an angle, the pins inside the port bend or the port cracks and pulls loose from the motherboard. Then you get no picture, a picture that flickers or cuts out, or a cable that won't stay in. The Xbox One S and One X also have an HDMI in port for a cable box, and we can replace that one too at the same price.

An HDMI port is soldered to the motherboard, so it can't simply be unplugged and swapped. We take the console apart, remove the motherboard, desolder the damaged port and solder in a new one. Then we check every joint under magnification and test picture and sound on a 4K TV before you pick it up.

• 180-Day Warranty: Parts and labor are covered for 180 days, excluding physical or liquid damage after the repair.

• Turnaround: Soldering repairs take 5 business days.

• Free Diagnosis: Not sure what's wrong? We'll check your console for free and give you the price before we start.

Signs Your Xbox One S/X Needs This Repair

• No picture or a "No Signal" message on every TV and HDMI cable you try.
• The picture flickers, goes black or shows sparkles, especially when the cable moves.
• The HDMI cable feels loose, wobbles or won't stay in.
• You can see bent, broken or missing pins inside the port, or the port looks pushed in.
• Sound works but there's no picture, or the console turns on but the TV never wakes up.

Will a new port fix it?
Almost always. Now and then, a short in a damaged port also damages the HDMI chip next to it. We check for that during the free diagnosis, and if the chip needs to be replaced too, we'll call you with the price before doing any extra work.

Get Your Xbox One S/X Fixed in Mission Viejo
Live in Orange County? Visit our local store conveniently located at the corner of La Paz and Marguerite (near the Mission Viejo Library).

Ways to Repair:

1. In-Store Drop-Off: Book a drop-off time or walk in during business hours. You only need to bring the console. Keep your controller, cables and stand at home unless we ask for them.

2. Uber Courier Drop-off: Contact us first to schedule a repair. Use the Uber app and select courier at the top. Deliver to "RxTech Repair". We will send it back the same way sealed in a box to your address. Return Courier service fee will be added onto the repair cost. You pay exactly what we pay which depends on the time of day and distance from the store. Ask us for a quote for your specific address.

Mail-In Repair from Anywhere in the US
Not in OC? Mail-in repairs are welcome.

1. Contact us: Call or text (949) 903-6452 to confirm the repair, then click the "Buy Now" button above.

2. Ship: Pack the console in a sturdy box with plenty of padding and send it to us by USPS, FedEx or UPS using our shipping instructions.

3. Relax: The turnaround time above starts the day your console arrives. We'll text you when it's done and ship it back.

Why Choose Us?

• Upfront Prices: The price on this page includes parts and labor. If we find anything else, we'll call you before doing any extra work.
• Your Games Stay Put: We don't reset or erase your console. Your games, saves and settings stay just as they are.
• 5 Star Rated on Google & Yelp: We'll do our best to make you a believer too.
• Serving Mission Viejo since 2016: We've been here a decade and aren't planning on going anywhere.

Not sure which model you have?
Look for Model 1681 (One S) or Model 1787 (One X) on the label on the back or bottom of your console.

Not sure what repair you need?
Try a different HDMI cable and a different input on your TV, or a different TV. If you get a picture with another cable, the old cable was the problem. If nothing works and the console's light turns on normally, the HDMI port is the most likely cause. If the console overheats or shuts off instead, start with a Xbox One S/X Deep Cleaning.

Still under Microsoft's warranty?
If your console is still under the manufacturer's warranty and wasn't dropped or damaged, check with Microsoft first. Opening the console here may affect that warranty.

RxTech Repair is an independent repair shop and is not affiliated with Sony Interactive Entertainment or Microsoft. PlayStation, PS5 and PS4 are trademarks of Sony Interactive Entertainment Inc. Xbox, Xbox Series X|S and Xbox One are trademarks of Microsoft Corporation.